Emergency Department open 24 hours at 1 San Rafael Plaza Emergency (513) 463-8773
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Departments

Twelve services. One front door.

Use the emergency entrance for anything sudden or severe. For everything else, request a visit and the scheduling desk will place you with the right department.

01 · Always open

Emergency Medicine

Chest pain, trouble breathing, stroke signs, severe injury, and any illness that cannot wait belong here. The east drive entrance is staffed all night. A physician sees patients in arrival order by urgency.

02 · Adults

Primary Care

Annual visits, blood pressure, diabetes, new symptoms, and referrals into the rest of the hospital. New adult patients are being accepted.

03 · Heart

Cardiology

Clinic visits for prevention, heart failure, and rhythm problems, with testing in the imaging department next door. Emergency heart care starts in the emergency department.

04 · Brain & nerves

Neurology

Stroke follow-up, seizures, headache, and memory concerns. Sudden weakness, trouble speaking, or facial droop is an emergency — call 911.

05 · Bone & joint

Orthopedics

Fractures, sports injury, spine pain, and joint replacement. Same-week visits are held for new injuries referred from the emergency department.

06 · Cancer

Oncology

Consults, treatment planning, and infusion on the fifth floor. Families may stay with patients during treatment hours. Ask scheduling about a first visit after a new diagnosis.

07 · Birth & gynecology

Women’s Health

Prenatal care, gynecology, and a birth center with midwives and obstetricians. Laboring patients should come to the plaza entrance and say they are in labor; the desk will call the unit.

08 · Infants to teens

Pediatrics

Well visits, asthma, fever that needs a clinician, and a pediatric corner inside the emergency department overnight.

09 · Operations

General Surgery

Planned operations and surgical consults. You will get written instructions for the day before surgery, including when to stop eating.

10 · Pictures

Imaging

X-ray, ultrasound, CT, and MRI. Most scans need an order from a San Rafael physician or a doctor outside the hospital. Bring the order and your identification.

11 · Recovery

Rehabilitation

Physical, occupational, and speech therapy after injury, surgery, or stroke. The gym is on the ground floor, past the cafe.

12 · Family

Maternity suites

Private labor rooms and a nursery staffed with the women’s health and pediatric teams. Tours are on Thursday evenings. Call scheduling to reserve a place.